Apple’s head of retail Deidre O’Brien has posted a letter on the corporate’s site detailing the way it plans to soundly restart operations at its retail shops. Apple shut all of its shops outdoors Greater China in March as COVID-19 unfold worldwide; all of the Greater China shops reopened that very same month, whereas Apple remains to be within the means of taking cautious steps elsewhere.
“Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our stores,” O’Brien writes. “We look at every available piece of data — including local cases, near and long‑term trends, and guidance from national and local health officials. These are not decisions we rush into — and a store opening in no way means that we won’t take the preventative step of closing it again should local conditions warrant.”
More than 80 % of Apple’s 510 shops worldwide stay closed, however the firm plans to reopen 25 extra shops within the US, 12 in Canada, and 10 in Italy over the subsequent week, 9to5Mac reports. The diploma of service supplied will range by retailer, O’Brien says. All shops will permit clients to make Genius Bar reservations and decide up gadgets ordered online, however some will solely supply storefront or curbside service slightly than having clients enter the shop itself.
For these shops that do open their doorways, O’Brien says temperature checks will likely be performed and all workers and clients will likely be required to put on face coverings. Apple will present coverings to clients who don’t have their very own, and can implement social distancing guidelines with a restricted variety of individuals within the retailer directly. “In every store, we’re focused on limiting occupancy and giving everybody lots of room, and renewing our focus on one‑on‑one, personalized service at the Genius Bar and throughout the store,” O’Brien writes.
Apple reopened a couple of US shops final week in Idaho, South Carolina, Alabama, and Alaska. CNBC reports that this week’s reopenings will likely be in Florida, Hawaii, Oklahoma and Colorado, with some California and Washington places providing curbside service. Details of reopenings will likely be up to date by way of Apple’s Find a Store search instrument.